Legal Notice

Corporate Information and Legal Disclosures

Regulatory Compliance

🇬🇷 Greek Regulatory Authority

Supervising Authority: Hellenic Gaming Commission (ΕΕΕΠ - Ελληνική Επιτροπή Εποπτείας Παιγνίων)

License Type: Social Gaming Entertainment License

License Number: SG-2024-0789

Issue Date: June 1, 2024

Expiry Date: May 31, 2029

License Scope: Operation of virtual credit social casino games within Greek territory

Regulatory Authority Contact:

Hellenic Gaming Commission (ΕΕΕΠ)
Panepistimiou 44
Athens 10679, Greece
+30 210 372 2000
www.eeep.gr

🇪🇺 European Union Compliance

GDPR Compliance: Full compliance with Regulation (EU) 2016/679

Digital Services Act: Compliant with Regulation (EU) 2022/2065

Consumer Rights Directive: Compliant with Directive 2011/83/EU

E-Commerce Directive: Compliant with Directive 2000/31/EC

📊 Financial Reporting

Accounting Standards: Greek Generally Accepted Accounting Principles (GR GAAP)

Auditor: Ernst & Young Greece

Bank: National Bank of Greece

Tax Authority: Α' Δ.Ο.Υ. Αθηνών (1st Tax Office of Athens)

Business Model Declaration

🎮 Social Gaming Entertainment Model

Nature of Business: mythosreels operates as a social gaming entertainment platform, providing casino-style games that use virtual credits exclusively.

Key Operating Principles:

Virtual Credits Only: All games use virtual credits that have no monetary value and cannot be exchanged for real money or prizes
Entertainment Purpose: Our platform is designed solely for entertainment and social gaming experiences
No Real Money Gambling: We do not facilitate real money gambling, betting, or wagering activities
Age Restriction: Our services are restricted to individuals aged 21 and above
Responsible Gaming: We promote responsible gaming practices and provide support resources

Revenue Model:

Sale of virtual credits for enhanced gaming experiences
Premium membership subscriptions (planned feature)
Non-intrusive display advertising (limited)
Corporate partnerships and sponsorships

Consumer Protection Measures:

Clear disclosure that virtual credits have no cash value
Transparent pricing for all virtual credit packages
Self-exclusion and gaming limit tools
24/7 customer support availability
Compliance with consumer protection regulations

Legal Disclaimers

⚠️ Important Disclaimers

Virtual Credits Disclaimer

NOTICE: All games on the mythosreels platform use virtual credits that have NO CASH VALUE. Virtual credits:

Cannot be exchanged for real money, prizes, or anything of monetary value
Are provided solely for entertainment purposes
May be lost upon account termination
Cannot be transferred between users
Are not refundable except as required by law

Age Verification Disclaimer

Access to mythosreels services is restricted to individuals who are:

At least 21 years of age
Legally capable of entering into binding agreements
Residents of jurisdictions where our services are legally available

We reserve the right to request age verification documentation at any time.

Liability Limitation

To the fullest extent permitted by Greek and EU law, mythosreels Social Gaming Ltd. limits its liability for:

Technical issues, service interruptions, or system maintenance
User-generated content and interactions between users
Third-party services, websites, or applications linked from our platform
Loss of virtual credits due to technical issues or account closure

Intellectual Property Notice

All content on the mythosreels platform, including games, graphics, software, text, and trademarks, is protected by intellectual property rights owned by mythosreels Social Gaming Ltd. or licensed from third parties.

Dispute Resolution

🤝 Resolution Process

Direct Resolution

Contact our customer support team first to resolve any issues informally. Most disputes can be resolved quickly through direct communication.

Contact: support@mythosreels.com | +30 210 123 4567

Formal Complaint

If direct resolution is unsuccessful, submit a formal written complaint to our legal department. We will investigate and respond within 30 days.

Contact: legal@mythosreels.com

Mediation

For unresolved disputes, we encourage mediation through the Greek Mediation and Arbitration Centre (GEMAC) before pursuing litigation.

GEMAC Contact: www.gemac.gr

Legal Proceedings

Any legal disputes shall be subject to the exclusive jurisdiction of the courts of Athens, Greece, and governed by Greek law.

🛡️ Consumer Dispute Resolution

EU consumers may also use the European Commission's Online Dispute Resolution platform:

EU ODR Platform: ec.europa.eu/consumers/odr

Contact Information

📞 General Inquiries

Customer Support
+30 210 123 4567
support@mythosreels.com
Hours: 24/7 (Email), Mon-Fri 9:00-18:00 EET (Phone)

⚖️ Legal Matters

Legal Department
+30 210 123 4568
legal@mythosreels.com
Hours: Mon-Fri 9:00-17:00 EET

🛡️ Data Protection

Data Protection Officer
Maria Georgiou
+30 210 123 4569
dpo@mythosreels.com
Hours: Mon-Fri 9:00-17:00 EET

📋 Business Inquiries

Business Development
+30 210 123 4570
business@mythosreels.com
Hours: Mon-Fri 10:00-16:00 EET

📮 Postal Address

mythosreels Social Gaming Ltd.
Kifisias Avenue 123
Athens 11523
Greece

📅 Document Information

Last Updated: January 15, 2025

Next Review Date: January 15, 2026

Version: 1.2

This legal notice is reviewed and updated annually or as required by law. Material changes will be communicated to users via email and website notifications.