GDPR Compliance
Your data protection rights under EU and Greek law
Data Protection Commitment
mythosreels is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Greek data protection laws. As a social gaming platform operating in Greece, we adhere to the highest standards of data privacy and security.
This page explains how we comply with GDPR requirements and what rights you have regarding your personal data when using our virtual credit gaming services.
Full GDPR Compliance
We comply with both EU GDPR regulations and Greek Law 4624/2019 on personal data protection, ensuring your data is handled with the utmost care and security.
Data Controller Information
Data Controller
mythosreels Social Gaming Ltd.Kifisias Avenue 123
Athens 11523, Greece
Registration Number: GR123456789
VAT Number: EL123456789
Data Protection Officer
Maria GeorgiouData Protection Officer
dpo@mythosreels.com
+30 210 123 4567
Available: Monday-Friday, 9:00-17:00 EET
What Personal Data We Collect
As a social gaming platform, we collect only the data necessary to provide our services and ensure a safe gaming environment:
Account Information
- Email address (for account creation and communication)
- Username (chosen by you for gaming purposes)
- Date of birth (to verify age requirement of 21+)
- Country of residence (for regulatory compliance)
Legal Basis: Contract performance and legal obligation
Gaming Data
- Game preferences and gameplay statistics
- Virtual credits balance and transaction history
- Social interactions within games (friend lists, messages)
- Session duration and frequency
Legal Basis: Contract performance and legitimate interest
Technical Information
- Device type and operating system
- Browser type and version
- IP address (anonymized after 30 days)
- Cookies and similar tracking technologies
Legal Basis: Legitimate interest and consent
Communication Data
- Support ticket correspondence
- Email communications
- Chat logs with customer support
- Marketing preferences
Legal Basis: Contract performance and consent
How We Use Your Personal Data
Service Provision
To create and manage your gaming account, provide access to games, track virtual credits, and enable social gaming features.
Security & Safety
To verify your identity, prevent fraud, ensure platform security, and comply with age verification requirements (21+).
Service Improvement
To analyze gaming patterns, improve game offerings, enhance user experience, and develop new features based on player preferences.
Customer Support
To respond to your inquiries, resolve technical issues, provide responsible gaming support, and maintain communication.
Legal Compliance
To comply with Greek gaming regulations, EU data protection laws, tax obligations, and respond to legal requests.
Communications
To send service updates, responsible gaming information, and marketing communications (with your consent).
Your GDPR Rights
Under GDPR and Greek data protection law, you have the following rights regarding your personal data:
Right to Information
You have the right to know what personal data we collect, how we use it, and who we share it with. This information is provided in this GDPR compliance page.
Right of Access
You can request a copy of all personal data we hold about you, including your gaming history, account information, and communication records.
Right to Rectification
You can ask us to correct any inaccurate or incomplete personal data we hold about you, such as updating your email address or other account details.
Right to Erasure
You can request deletion of your personal data when it's no longer necessary for the purposes for which we collected it, subject to legal retention requirements.
Right to Restrict Processing
You can request that we limit how we use your personal data in certain circumstances, such as while we verify the accuracy of the data.
Right to Data Portability
You can request a machine-readable copy of your personal data to transfer to another service provider, where technically feasible.
Right to Object
You can object to processing of your personal data based on legitimate interests, including marketing communications and profiling activities.
Right to Complain
You can lodge a complaint with the Greek Data Protection Authority (DPA) or another EU supervisory authority if you believe we've violated your data protection rights.
How to Exercise Your Rights
To exercise any of these rights, please contact our Data Protection Officer at dpo@mythosreels.com or use the contact form below. We will respond to your request within 30 days as required by GDPR.
Data Security Measures
We implement comprehensive technical and organizational measures to protect your personal data:
Encryption
All personal data is encrypted in transit using SSL/TLS protocols and at rest using AES-256 encryption standards.
Access Controls
Strict access controls ensure only authorized personnel can access personal data on a need-to-know basis.
Regular Audits
Regular security audits and penetration testing ensure our systems remain secure against emerging threats.
EU Data Centers
All personal data is stored in secure data centers within the European Union, ensuring GDPR compliance.
Staff Training
All employees receive regular training on data protection principles and GDPR compliance requirements.
Incident Response
We have established procedures for detecting, investigating, and reporting any personal data breaches within 72 hours.
Greek Data Protection Authority
If you have concerns about how we handle your personal data, you can contact the Greek Data Protection Authority:
đī¸ Hellenic Data Protection Authority (HDPA)
Address:Kifisias 1-3, 11523 Athens, Greece
Phone: +30 210 647 5600
Email: contact@dpa.gr
Website: www.dpa.gr
Note: While you have the right to lodge a complaint with the supervisory authority, we encourage you to contact us first so we can try to resolve any concerns directly.
GDPR Data Request Form
Use this form to exercise your GDPR rights or ask questions about data protection: